Important Note
If symptoms persist while on CPAP therapy, talk to your health professional. Always read the instructions for use for your PAP therapy equipment to ensure it is used safely and as intended
Make sure your mask is fitted correctly. Use a mirror to make sure the mask is symmetrically secured on your face. You can run a Mask Fit Test for confirmation by selecting this menu option on your CPAP device. Be aware, the pressure used during the test is often higher than what you will experience during your therapy. Refer to each device’s troubleshooting section for how to run the Mask Fit Test or ask your Sleep Therapy Consultant for more information.
If irritation or sores are developing, chances are you are over tightening your mask or your mask cushion and/ or headgear are due to be replaced. If this is not the cause then the shape of the mask may not suit you and a different mask choice may provide a more comfortable fit. Please contact your Sleep Therapy Consultant to help you refit your mask or provide an alternate solution.
All masks have exhalation ports to allow the escape of exhaled air which contains carbon dioxide. The higher the device pressure setting, the stronger this escape flow will be. Do not cover these exhalation ports as they are vital to the expulsion of carbon dioxide. Masks vary in their air diffusion features, if the escape flow is too much for you or your bed partner please contact your Sleep Therapy Consultant to try another mask.
Your mask size, style or fit may not be appropriate. Call your Sleep Therapy Consultant to discuss fit tips.
Wearing a CPAP mask can seem intimidating at first, however the key to adjusting to CPAP therapy is consistency. By wearing your mask and using the CPAP device every night, you are more likely to adjust quickly. Wearing your mask while reading or watching TV during the day or before bed may assist in acclimatising to CPAP therapy.1
Excess condensation can form in the CPAP tubing when the temperature of your bedroom is cooler than the air coming from your device. This is what is referred to as ‘rainout’ and does not usually occur when the humidity is set to automatic. This setting can be checked and changed if necessary in your device’s patient menu. If the problem persists the humidifier temperature may need to be adjusted. Please contact your Sleep Therapy Consultant for assistance. The problem can also be rectified by slightly incresing the room temperature until the ‘rainout’ no longer occurs.
Some masks are more suitable for certain sleeping positions, but in gerenal, all masks are designed to accomodate any sleeping position. The exhalation ports on the mask allow exhaled breath to escape the mask no mater what position you are laying in.
The exhalation ports on your CPAP mask allow for exhaled breath to be vented out of the mask.
Yes, all of the mask parts can be purchased separately.
If your mouth is open while using a nasal pillow or nasal mask, air may leak out of your mouth instead of travelling into your upper airway. Most CPAP devices can accomodate for a small leakage but if the leak is too high, your CPAP device may provide more pressure than what is actually required to maintain an open airway. Chin straps are useful in maintaining a closed mouth.3
The variation in mask size is one difference, but the main difference is the area of your face that the mask covers. A nasal pillow mask rests at the entrance of your nostrils, a nasal mask covers the nose and a full face mask covers the nose and mouth. The mask type that best suits you depends greatly on personal needs and preferences. Some things that you may want to take into consideration are your facial anatomy, facial hair, whether or not you’re claustrophobic, and if you have any underlying sinus or nasal conditions. Each mask has its own benefits and it’s recommend you see your Sleep Therapy Consultant or Sleep Physician if you are unsure on what will be best suited to your situation.5
If the mask is not fitted to the face properly, it will not provide a effective seal and the air will leak out. If this is experienced, try readjusting the mask straps to ensure you have a tight seal to your face.7
Your mask is arguably the most important piece of equipment in your CPAP setup. Like other regularly used personal health products, such as a toothbrush or razor/shaver, your mask becomes less effective and more unhygienic over time. The best way to know when it’s time for your mask (or any of its parts) to be replaced is to make it a habit of regularly inspecting it for wear and tear. Some mask parts will wear out sooner than you think! Mask cushions, for instance, rest against your face every night and can build up quickly with dirt, oil and bacteria. Without proper care, they can deteriorate leading to leaks and discomfort – even skin irritation. How often you replace your mask cushion depends on the kind you have. Silicone cushions are designed to be replaced every 6 months, whereas memory foam cushions are designed to be replaced monthly. Mask frames are more durable than mask cushions and their lifespan will depend on well you look after them. If they ever get damaged, cracked or discoloured, you should look to replace them. Mask headgear will lose elasticity and stretch out over time, leading to a bad mask fit. A common sign that your headgear needs to be replaced is when you’re starting to overtighten your headgear to achieve a secure seal. We suggest you replace headgear every 8 months or so to ensure your mask is always sealing as secure as it can without the need to overtighten it. Refer to your mask user instructions for further information.9
No. A nasal cannula is too small and will not create a seal against your nostrils. The leak around the nasal cannula would be too high and the CPAP device would not be able to deliver the desired air pressure required to keep your airway open.
Click here to see our recommended cleaning schedule.
The cost of the mask varies depending on what brand and model you are looking at. It’s best to speak with your Sleep Therapy Consultant to find out more information about our range of masks.
To date, micro-CPAP devices are not registered for use in Australia. We only offer CPAP equipment that is registered for use in Australia as part of our therapy service.11
You can consider a Mandibular Advancement Splint (MAS) if you have been diagnosed with mild to moderate OSA, or moderate to severe OSA and intolerance to CPAP.13MASs are specially made dental plates that are worn during sleep. They push your lower jaw forwards so that your throat opens up, reducing the risk that it will vibrate (snore) or obstruct. MASs are not suitable for patients with central sleep apnoea or with no teeth or very poor dental structure.14
A chinstrap may be helpful to keep your mouth closed and thus reduce mouth leakage. It is usually a piece of fabric, often fitted with velcro, that can be secured around your lower jaw and the top of your head. Speak to one of our Sleep Therapy Consultants about which size is best suited for you.17
It is important to clean your mask on a weekly basis. Dirt and oil from your skin can stick to the cushion and weaken the silicon (see “What part of the mask needs to cleaned more frequently?”) . Also, be sure to handle the silicone parts with care.
There are variations in each size and style of mask, but the main differences are concerned with the areas of the face are they cover. A nasal pillows mask rests at the entrance of the nostrils, a nasal mask covers the nose and a full face mask covers the nose and mouth. The mask type that best suits you depends greatly on personal needs and preferences. Some things that you may want to take into consideration when deciding what mask type is right for you is your facial anatomy, degree of facial hair, whether or not you’re claustrophobic, and if you have any sinus or nasal issues. Each mask has its own benefits and we recommend you see your Sleep Therapy Consultant or Sleep Physician if you are unsure.19
If you comfortably breathe through your nose at night, a nasal pillow mask is a good option if you have a beard, as it sits underneath the nose and forms a seal inside the nostrils. Facial hair is unlikely to interfere with the use of this type of mask.
Find the latest updates about the mask devices
Indications for use
The AirMini self-adjusting system is indicated for the treatment of obstructive sleep apnea (OSA) in patients (female patients with mild to moderate OSA when using AutoSet for Her treatment mode) weighing more than 66 lb (30 kg). It is intended for home and hospital use.
Contraindications
Positive airway pressure therapy may be contraindicated in some patients with the following pre-existing conditions:
• severe bullous lung disease
• pneumothorax
• pathologically low blood pressure
• dehydration
• cerebrospinal fluid leak, recent cranial surgery, or trauma
Due to Covid-19, CPAP machines are now available for delivery as well as pick from your local clinic of choice. If you would like your device delivered, we will set up your device to Connected Care to ensure your CPAP equipment is set up and ready for use upon receipt of your order. For further support, please contact your local clinic. For more information on buying CPAP online during Covid-19, click on the link in the description below.
The pocket-sized and portable AirMini device is considered to be the smallest CPAP device on the market. The travel device offers top quality therapy, waterless humidification and convenient control with the AirMini app. The AirMini device can be purchased as part of the Bedside Starter Kit with your choice of mask, or can be individually.
• Lightweight, portable travel device
• 3 therapy modes: CPAP, APAP (AutoSet and AutoSet for Her)
• Designed for use with ResMed CPAP masks: AirFit P10, AirFit N20, AirFit F20, AirTouch F20 and AirFit F30
• Waterless humidification system (humidification not available with Full Face Masks)
• Premium travel bag and accessories (available for purchase separately)
• Control with AirMini app
Indications for use
The AirMini self-adjusting system is indicated for the treatment of obstructive sleep apnea (OSA) in patients (female patients with mild to moderate OSA when using AutoSet for Her treatment mode) weighing more than 66 lb (30 kg). It is intended for home and hospital use.
Contraindications
Positive airway pressure therapy may be contraindicated in some patients with the following pre-existing conditions:
• severe bullous lung disease
• pneumothorax
• pathologically low blood pressure
• dehydration
• cerebrospinal fluid leak, recent cranial surgery, or trauma
Due to Covid-19, CPAP machines are now available for delivery as well as pick from your local clinic of choice. If you would like your device delivered, we will set up your device to Connected Care to ensure your CPAP equipment is set up and ready for use upon receipt of your order. For further support, please contact your local clinic. For more information on buying CPAP online during Covid-19, click on the link in the description below.
The pocket-sized and portable AirMini device is considered to be the smallest CPAP device on the market. The travel device offers top quality therapy, waterless humidification and convenient control with the AirMini app. The AirMini device as part of the Bedside Starter Kit or individually.
• Lightweight, portable travel device
• 3 therapy modes: CPAP, APAP (AutoSet and AutoSet for Her)
• Designed for use with ResMed CPAP masks: AirFit P10, AirFit N20, AirFit F20, AirTouch F20 and AirFit F30
• Waterless humidification system (humidification not available with Full Face Masks)
• Premium travel bag and accessories (available for purchase separately)
• Control with AirMini app
The pocket-sized and portable AirMini device is considered to be the smallest CPAP device on the market. The travel device offers top quality therapy, waterless humidification and convenient control with the AirMini app. The AirMini device as part of the Bedside Starter Kit or individually.
• Lightweight, portable travel device
• 3 therapy modes: CPAP, APAP (AutoSet and AutoSet for Her)
• Designed for use with ResMed CPAP masks: AirFit P10, AirFit N20, AirFit F20, AirTouch F20 and AirFit F30
• Waterless humidification system (humidification not available with Full Face Masks)
• Premium travel bag and accessories (available for purchase separately)
• Control with AirMini app
The Philips Respironics DreamStation Go systems deliver positive airway pressure therapy for the treatment of Obstructive Sleep Apnea in spontaneously breathing patients weighing over 30 kg (66lbs.). It is for use in the home or hospital/institutional environment.
DreamStation Go is a ultra portable positive airway pressure (PAP) therapy system designed for the frequent traveler. Patients can rely on its unique blend of connectivity, packability and powerful, convenient features.
For the safety of our staff and yourself, you will be asked screening questions prior to booking an appointment*. You will also be screened for home internet access so you can be in touch with your CPAP Consultant remotely after you have picked up your items.Your CPAP Consultant will schedule a telehealth meeting via Zoom (video) for your first consultation. You can also organise any follow up consultations (phone or video) also.
Your CPAP Consultant will schedule a telehealth meeting via Zoom (video) for your first consultation, should you require it.
The device is for use on adult patients for the treatment of obstructive sleep apnea (OSA). The device is for use in the home or sleep laboratory.
Due to Covid-19, CPAP machines are now available for delivery as well as pick from your local clinic of choice. If you would like your device delivered, we will set up your device to Connected Care to ensure your CPAP equipment is set up and ready for use upon receipt of your order. For further support, please contact your local clinic. For more information on buying CPAP online during Covid-19, click on the link in the description below.
Due to Covid-19, CPAP machines are now available for delivery as well as pick from your local clinic of choice. If you would like your device delivered, we will set up your device to Connected Care to ensure your CPAP equipment is set up and ready for use upon receipt of your order. For further support, please contact your local clinic. For more information on buying CPAP online during Covid-19, click on the link in the description below.
Due to Covid-19, CPAP machines are now available for delivery as well as pick from your local clinic of choice. If you would like your device delivered, we will set up your device to Connected Care to ensure your CPAP equipment is set up and ready for use upon receipt of your order. For further support, please contact your local clinic. For more information on buying CPAP online during Covid-19, click on the link in the description below.
The new AirSense 10 device series from ResMed has been engineered to deliver the ultimate in sleep therapy. Packed with cutting-edge features and technologies, each device is designed to provide unprecedented comfort and clinical efficacy at every stage of treatment. So from the moment you start your therapy, you have everything you need to succeed.
Due to Covid-19, CPAP machines are now available for delivery as well as pick from your local clinic of choice. If you would like your device delivered, we will set up your device to Connected Care to ensure your CPAP equipment is set up and ready for use upon receipt of your order. For further support, please contact your local clinic. For more information on buying CPAP online during Covid-19, click on the link in the description below.
The new AirSense 10 device series from ResMed has been engineered to deliver the ultimate in sleep therapy. Packed with cutting-edge features and technologies, each device is designed to provide unprecedented comfort and clinical efficacy at every stage of treatment. So from the moment you start your therapy, you have everything you need to succeed.
The new AirSense 10 device series from ResMed has been engineered to deliver the ultimate in sleep therapy. Packed with cutting-edge features and technologies, each device is designed to provide unprecedented comfort and clinical efficacy at every stage of treatment. So from the moment you start your therapy, you have everything you need to succeed.
The new AirSense 10 device series from ResMed has been engineered to deliver the ultimate in sleep therapy. Packed with cutting-edge features and technologies, each device is designed to provide unprecedented comfort and clinical efficacy at every stage of treatment. So from the moment you start your therapy, you have everything you need to succeed.
The Philips Respironics DreamStation systems deliver positive airway pressure therapy for the treatment of Obstructive Sleep Apnea in spontaneously breathing patients weighing over 30 kg (66 lbs). It is for use in the home or hospital/institutional environment.
The DreamStation APAP device is a sleek white device featuring Bluetooth connectivity, smart ramp and OptiStart capabilities.
Tracking your therapy and keeping up compliance has never been easier. The DreamStation features:
ALERT / ISSUE |
ICON |
POSSIBLE CAUSE |
ACTION |
| SD Card Error | A problem may exist with the SD Card Or it was ejected during a writing activity It was inserted incorrectly |
Remove SD Card and reinsert. If alert continues to occur, replace with another card or contact your provider | |
| Humidifier Error (only present when humidifier present) | Humidifier heater plate error or humidifier not properly connected to therapy device | Turn off device and disconnect from power. Detach the humidifier, visually check that electrical contacts are clear, then reconnect humidifier and power cord. If alert continues, contact your provider | |
| Automatic Off (Displayed when therapy ends due to automatic off function) | The mask has been removed. | Put your mask back on, confirm good fit, and turn airflow on to resume therapy | |
| Inlet blocked, check filter | Blockage at device inlet. | Check device air inlet is not obstructed. Check air filter(s) are installed properly; replace if needed. | |
| Low Leak: Check Mask and Tube | Blockage at tube or mask. | Check tube is not crushed or folded such that air flow is restricted. Check mask is attached properly and without any obstruction. | |
| I’m having difficulty adjusting the heated humidifier setting or the heated tube temperature setting. | The blower is not turned on, or the humidifier or heated tube is not fully connected. | The humidifier setting and tube temperature settings can only be adjusted from the Therapy ON display screen. Confirm the blower is turned on, and the settings are visible on the right side of the screen. Adjust to desired comfort. If the blower is on but the humidifier settings are not displayed on the Therapy ON screen, then unplug the device. Confirm that the humidifier and/or heated tube electrical contacts are not obstructed or damaged. Then reconnect the humidifier and/or heated tube, and reconnect the device’s power supply. Turn the blower on; if the settings are still not visible, contact your provider for assistance. | |
| The water in the water chamber runs out before morning. | Water chamber was not full at start of session. Mask leak is excessively high. The ambient conditions are very dry/cool. | Under most conditions, a full water chamber should last for a typical sleep session. However, many factors impact water consumption, including: the ambient temperature and humidity in your bedroom, your humidifier or heated tube settings, the level of mask leak, and the duration of your sleep session. 1) make sure that the water chamber is filled to the maximum fill line at the start of your sleep session. 2) Check that your mask is fitted properly, and adjust as needed to reduce mask leak to normal levels. You may use the Check Mask Fit function to evaluate your mask fit. 3) Confirm that the device, humidifier, humidifier seals and tube are connected properly and not leaking. You may also choose to lower your humidifier and/or heated tube settings or change the humidification mode from Fixed to Adaptive humidification mode to increase the time that your humidifier water will last. |
|
| I hear a leak or whistling sound coming from my therapy device or humidifier (not related to mask leak). | The therapy device air inlet may be obstructed. The humidifier or tube is not fully connected. The humidifier seals are not fully seated or are missing. | Check therapy device air inlet is not obstructed, and filters are free of debris and properly inserted. Confirm that the device, humidifier, and tube are connected properly and not leaking. Confirm that the humidifier lid seal and dry box seal are present and properly seated; if needed, gently press around the perimeter of the seals to reseat them. |
Due to Covid-19, CPAP machines are now available for delivery as well as pick from your local clinic of choice. If you would like your device delivered, we will set up your device to Connected Care to ensure your CPAP equipment is set up and ready for use upon receipt of your order.
Due to Covid-19, CPAP machines are now available for delivery as well as pick from your local clinic of choice. If you would like your device delivered, we will set up your device to Connected Care to ensure your CPAP equipment is set up and ready for use upon receipt of your order. For further support, please contact your local clinic. For more information on buying CPAP online during Covid-19, click on the link in the description below.
Due to Covid-19, CPAP machines are now available for delivery as well as pick from your local clinic of choice. If you would like your device delivered, we will set up your device to Connected Care to ensure your CPAP equipment is set up and ready for use upon receipt of your order. For further support, please contact your local clinic. For more information on buying CPAP online during Covid-19, click on the link in the description below.
Due to Covid-19, CPAP machines are now available for delivery as well as pick from your local clinic of choice. If you would like your device delivered, we will set up your device to Connected Care to ensure your CPAP equipment is set up and ready for use upon receipt of your order. For further support, please contact your local clinic. For more information on buying CPAP online during Covid-19, click on the link in the description below.
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